FREE AUSTRALIAN SHIPPING ON ALL ORDERS OVER $150
GENERAL SHIPPING INFO
We ship Monday to Friday, excluding weekends and public holidays. All our orders are shipped from our HQ in Melbourne, Australia. Once your order has been dispatched, you will receive a confirmation email that includes a tracking number. After that, here's roughly how long it will take. (please note these are estimated times only, and we cannot guarantee delivery times under any circumstances) WE SHIP THROUGHOUT AUSTRALIA AND WORLDWIDE VIA AUSPOST
PROCESSING AND DELIVERY TIMES
Standard shipping Australia: 2-7 business days
Express shipping Australia: 2-5 business days
International shipping: 6-27 business days depending on your location
Please note that additional duties and taxes incurred at customs are not included in our shipping costs and are the responsibility of the customer. Unfortunately, we cannot be held responsible for any unforeseen delays or additional fees applied to international shipments. If you don't see your country during checkout, please connect with us at hello@forbiddenfruitsthelabel.com
LOST ITEMS
When placing an order with Forbidden Fruits, it is important to ensure that all shipping information, including the correct address, is entered accurately.
As the customer, you are responsible for ensuring the accuracy of this information. Forbidden Fruits cannot be held liable for any lost orders resulting from an incorrect address or incomplete information entered on an order.
Please note that we cannot be held responsible for left, lost, or stolen packages. It is important to keep in mind that delivery times may vary depending on various factors. Forbidden Fruits cannot guarantee delivery within a specific time-frame. Additionally, delays in customs or other factors outside of our control may contribute to your package being delayed.
By completing your purchase and submitting payment, you are agreeing to these terms and conditions regarding shipping and delivery. If you have any questions or concerns, please do not hesitate to connect with us for further assistance.